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Service Co-ordinator/Administrator

Posted for Fareham and Gosport Voluntary Car Service

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F & G VCS is setting up a voluntary driving service for older and vulnerable adults, resident in Gosport and Fareham and we need volunteers to join us to help to develop and launch the new service and to ensure it runs smoothly.

You will be:

Talking to our clients and taking bookings.  Liaising with our drivers and doing the admin involved in arranging transport to medical and social appointments. 

Dealing with enquiries from potential clients and helping to talk to volunteer drivers on the phone and face to face.

Full training and support will be available.


Your reward?

Working with a new team to build an urgently needed service supporting vulnerable residents in Gosport and a great sense of pride to be helping your community!

If you may be interested please contact us to find out more about the role.  We will be very happy to hear from you!

 

Skills

A competent IT user of Word, the internet and with at least basic knowledge of spreadsheets you will need to have good communication and customer service skills.

You should have experience of administration including record keeping with great attention to detail.

You will be friendly, enthusiastic, patient, tactful and love helping people.

Have attention to detail.

Be flexible and able to work with minimum supervision but collaboratively.

Deal appropriately with confidential and sensitive data and information.



Details

  • Accessibility
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No Yes Yes No No
Afternoon No No No Yes No No No
Evening No No No No No No No

Availability Details

Thursday until 4 pm and Friday morning only but we would be happy to consider someone who only wanted to volunteer on Thursdays.


Location

C/O Gosport Voluntary Action
Martin Snape House
96 Pavilion Way
Gosport
Hants
PO12 1FG

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