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Independent Parental Supporter

Posted for Hampshire SENDIASS

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A volunteer Independent Parental Supporter provides impartial information, advice and support concerning a child’s or young person’s special educational needs or disability.  This is provided to parent carers for children and young people up to the age of 25.

Main tasks:

  • help parents understand paperwork or verbal advice from their child’s school or the local authority relating to their child’s education

  • listen to parents and encourage them to be confident in expressing their views
  • help parents to express their views in writing, seek clarification or request updates on progress
  • support parents at meetings with schools or the local authority
  • signpost to other organisations when information, advice and support is required about matters other than educational issues


Skills and Knowledge

  • strong verbal communication skills

  • the ability to provide information in an impartial way

  • the ability to listen and reflect back

  • effective writing skills

  • the ability to feel at ease with and relate to a wide range of people

  • tact/diplomacy and respect for confidentiality

  • trustworthy and reliable

  • the ability to be objective, rational and have a balanced view on issues

  • the ability to help parents consider their interpretation of situations, if and when appropriate

  • easily contactable, with enough free time to devote to the work

  • the ability to see things through

  • no potential conflict of interest

  • own transport


Previous experience of special educational needs is not required.  A background in education, health or social care is useful, but a willingness to learn and an interest in SEND is essential.

Training and Supervision

Full and ongoing training will be provided plus regular supervision sessions and meetings with Hampshire SENDIASS staff and other volunteers.


  • Accessibility
    No disabled access; role has no fixed location.
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

This role is occasional.


This opportunity has no specific location.

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