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Hospital Volunteer - “strengthen voices, support rights, change lives”

Posted for VoiceAbility Hampshire and Southampton

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What is a Hospital Volunteer?

Hospital Volunteers provide support for patients who are in hospital for mental health reasons.

Hospital Volunteers help our Clients:

· be heard when it matters most

· stay in control of decisions around care and treatment whilst in hospital

· ensure their rights are met, including to an Independent Mental Health Advocate (IMHA)

They volunteer alongside our paid IMHAs (Independent Mental Health Advocate) – who provide the statutory support patients are entitled to under the Mental Health Act. Hospital Volunteers have a designated IMHA to partner with, so they understand one other’s role and work together to provide the best service possible to our Clients.

What will I do?

Before you start:

· complete our application process, training, and shadowing to a satisfactory standard.

· depending on your preferences, set a day and time to regularly volunteer a few hours,

· you will be introduced to an IMHA who will provide practice support for you.

At your first session:

· we will agree with you a hospital ward to work on

· you’ll introduce yourself and engage proactively about our service and how we can help, with staff and patients on the ward

· you will speak to any patients 1 to 1, who want outcomes achieved or their voices heard with respect to their care and support whilst in hospital.

At sessions that follow:

· you will continue to introduce yourself to new patients and staff.

· you will work on ongoing outcomes with any patients from previous weeks.

What next?

· at the end of the session you will feedback to us on how the session has gone

· you will write up notes and send these to a delegated IMHA and the Volunteer Co-ordinator

· experienced volunteers maybe able to provide support on a second ward – but only if they can do so within their usual volunteering hours


What can I expect from VoiceAbility?

· the opportunity to make a positive difference to people with care and support needs.

· the opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role/s

· the opportunity to help us develop our volunteering work

· volunteer induction training and training specific to any volunteering role you undertake

· 1:1 Support from VoiceAbility staff including regular feedback

· a reference if you complete over six months of Volunteering

· the equipment you need to complete your role

· reimbursement of expenses and travel costs in line with VoiceAbility policy

What do VoiceAbility expect from me?

· to complete the recruitment process including providing two references and complete a DBS check (VoiceAbility will cover the cost of this)

· to complete all necessary training

· understand and sign the Volunteering Agreement

· to perform your role in a way that is consistent with VoiceAbility’s Values of being:

Do I need to be able to travel? (reasonable expenses always covered).

Yes - to reach a local mental health hospital.

We would like to encourage people with lived experience of care and support needs to apply for our role.


  • Accessibility
  • DBS check required
    VoiceAbility will cover the cost of this.
  • Equal Opportunities Policy
  • Expenses reimbursed
    Reimbursement of expenses and travel costs in line with VoiceAbility policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 25/03/2021

End Date: 25/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

2-3 hours a week. This role will not be carried out during the weekend or evenings except for research or reporting.


This opportunity is available Countywide.

Before you can register your interest in this opportunity you must either login or register as a volunteer.

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