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Care Home Volunteer - “strengthen voices, support rights, change lives”

Posted for VoiceAbility Hampshire and Southampton

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What is a Care Home Volunteer?

Care Home Volunteers make sure decisions are made in the best interests of someone who doesn’t have capacity.

Their aim is to ensure Clients who cannot safely leave their own care setting:

· are empowered to make genuine choices about their life

· be heard, in whatever way they can communicate wishes

· receive the best possible care and support from staff and services

This role supports our RPR (Relevant Person’s Representative) Advocate to provide, on top of the Advocate’s statutory role, additional visits to someone, who due to their care needs is under a Deprivation of Liberty Safeguard. This means the person has been assessed as being unable to safely leave where they are living on their own. In partnership with the RPR, Care Home Volunteers will check that despite the restrictions – the person receives the best care possible

What will I do?

Before you start:

· complete our application process, training, and shadowing to a satisfactory standard

· depending on your preferences, set a day and time to regularly volunteer a few hours

· you will be introduced to an RPR Advocate whose work you will be supporting

At your first session:

· the RPR will visit the person’s home, to introduce you and staff

· they will take you through the person’s Care Plan and any ongoing issues.

At sessions that follow:

· you meet the person on your own, usually once a month, for 30 mins to an hour

· ask the person if they are happy, ask staff about any issues and check that the setting is still appropriate 

What happens next:

· after every visit you complete a brief report and send it to the Advocate

· if you raise an issue or have any concerns, the Advocate will assess the situation and take the appropriate action

· if everything is fine, every third month the Advocate will come with you. The Advocate will write a report based on what you have both observed

· experienced Volunteers can take on more cases, during their usual volunteering times


What can I expect from VoiceAbility?

· the opportunity to make a positive difference to people with care and support needs.

· the opportunity to learn new skills, meet new people and gain experience in your chosen volunteering role/s

· the opportunity to help us develop our volunteering work

· volunteer induction training and training specific to any volunteering role you undertake

· 1:1 Support from VoiceAbility staff including regular feedback

· a reference if you complete over six months of Volunteering

· the equipment you need to complete your role

· reimbursement of expenses and travel costs in line with VoiceAbility policy

What do VoiceAbility expect from me?

· to complete the recruitment process including providing two references and complete a DBS check (VoiceAbility will cover the cost of this)

· to complete all necessary training

· understand and sign the Volunteering Agreement

· to perform your role in a way that is consistent with VoiceAbility’s Values of being:

Do I need to be able to travel? (reasonable expenses always covered).

Yes - to reach a local care home or other care setting.

We would like to encourage people with lived experience of care and support needs to apply for our role.


  • Accessibility
  • DBS check required
    VoiceAbility will cover the cost of this
  • Equal Opportunities Policy
  • Expenses reimbursed
    Reimbursement of expenses and travel costs in line with VoiceAbility policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 24/03/2021

End Date: 24/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

2-3 hours every week. This role will not be carried out during evenings or weekends except for research or reporting.


This opportunity is available Countywide.

Before you can register your interest in this opportunity you must either login or register as a volunteer.

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