This policy sets out how Gosport Voluntary Action (GVA) uses and protects any information that you give us when you engage with us. GVA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
GVA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you would like to read our full Privacy Statement please download here.
For the purpose of the Data Protection Act 1998, and The General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is Gosport Voluntary Action, Martin Snape House, 96 Pavilion Way, Gosport, PO12 1FG. The information you provide will be held in accordance with these regulations and may be used by GVA and its agents to supply the services or support, which you have requested.
What we Collect
We will collect personal information from you when you or your organisation enquire about our activities, register as a member with us or subscribe to one of our services. This may include your name, title, email address, physical address, telephone numbers and job title. We may from time to time collect information relevant for surveys, consultations or equalities monitoring. We may also ask for some additional, non-personal information. Your personal information will only be used where we have a legitimate interest to process your requests, to provide you with our services, and to provide you with information relating to our services and other local services we think you may be interested in. These may include booking to attend an event or training session, registering as a volunteer, subscribing to our newsletter, applying for GVA membership or using GVA’s services. For more information on how we gather information via our website, please see our more detailed Website and Cookies Policy.
What we do with the Information we Gather
We require this information to understand your needs and provide you with a better service. These may include internal record keeping, for the purposes of monitoring the services we provide – both for our own information to improve services, and to funders as evidence of impact and achievements. From time to time, we may also use your information to contact you for consultation or evaluation purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests or to assist statutory or other services that are trying to redesign, improve or monitor public services.
We use third party processors to provide GVA with the storage and processing that we require. For more information, please see our Website and Cookies Policy.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Controlling your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting and only if you tell us that you wish this to happen e.g. Community First Wessex’s training courses. You may request details of personal information, which we hold about you under The General Data Protection Regulation (GDPR) (EU) 2016/679. If you would like a copy of the information held on you, please write to the address shown on our contact page. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
Under the GDPR, you have the right as follows:
- To request a copy of any personal data that we hold about you (as data controller), as well as a description of the type of information that we are processing, the uses that are being made of the information, details of anyone whom their personal data has been disclosed, and how long the data will be stored (known as subject access rights);
- To be told, where any information is not collected from you directly, any available information as to the source of the information;
- To be told of the existence of automated decision-making;
- To have all personal data erased (the right to be forgotten) unless limited conditions apply;
- To restrict processing where you have objected to the processing;
- To have inaccurate data amended or destroyed; and
- To prevent processing that is likely to cause unwarranted substantial damage or distress to you or anyone else.
Access to information
You can request a copy of the personal information that we hold about you, known as a Subject Access Request. Download our Subject Access Request Letter here. If you would like to do so, please use our Subject Access Request letter template, and include a description of the information you would like as well as approved proof of identity to the Team at Gosport Voluntary Action, Martin Snape House, 96 Pavilion Way, Gosport, Hampshire, PO12 1FG or by email at firstname.lastname@example.org