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Guidance Updates

Last updated 1 April 2020

What is Coronavirus?

A Coronavirus is a type of virus. As a group, coronaviruses are common across the world. This strain, COVID-19, is a new strain of Coronavirus first identified in January 2020.

What are the symptoms? 

The following symptoms may develop in the 14 days after exposure to someone who has COVID-19 infection:

  • A cough
  • A high temperature
  • Shortness of breath

If you are worried about symptoms, please call NHS 111 or go to the NHS 111 coronavirus advice website. Do not go directly to your GP or other healthcare environment.

The latest advice and developments on the COVID-19 situation can be found on the GOV.UK website.

What’s the best way to prevent the spread of COVID-19

  • Wash your hands often with soap (or soap substitutes) and water for at least 20 seconds or use an alcohol-based hand sanitiser. This is particularly important after taking public transport.
  • Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available.
  • Cover your cough or sneeze with a tissue, then throw the tissue in a bin. You can download a ’Catch it, Bin it, Kill it’ poster (PDF, 940KB) for your workplace from the NHS.
  • Clean and disinfect frequently touched objects and surfaces in the home and work environment.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Key messages if you have symptoms

  • if you have symptoms of coronavirus infection (COVID-19), however mild, stay at home and do not leave your house for 14 days from when your symptoms started.
  • this action will help protect others in your community whilst you are infectious.
  • plan ahead and ask others for help to ensure that you can successfully stay at home.
  • ask your employer, friends and family to help you to get the things you need to stay at home.
  • stay at least 2 metres (about 3 steps) away from other people in your home whenever possible.
  • sleep alone, if that is possible.
  • wash your hands regularly for 20 seconds, each time using soap and water.
  • stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible.
  • you do not need to call NHS111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

See here for further information and guidance for people with confirmed or possible Coronavirus COVID-19 infection

What help is available locally? 

How are national charities helping to deal with COVID-19?

Health Conditions and Disabilities

Homelessness and Accommodation

Security

  • Full Fact has generated a fact check page on COVID-19 to help dispel any false information.

Bereavement

Looking after your well-being whilst staying at home

We know that staying at home for a prolonged period of time can be difficult, frustrating and lonely for some people and that you may feel low. It’s important to remember to take care of your mind as well as your body and to get support if and when you need it. Stay in touch with family and friends over the phone or on social media. There are also sources of support and information that can help.

https://www.nhs.uk/oneyou/every-mind-matters/

https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing

Think about things you can do during your time at home. People who have successfully completed a period of staying at home have kept themselves busy with activities such as cooking, reading, online learning and watching films. If you feel well enough you can take part in light exercise within your home or garden.

Things to do when Social Distancing or Isolating

The Digital Concert Hall

The Metropolitan Opera 

Free colouring books 

Interesting films 

Open University Courses 

Museum of Modern Art

Virtual Museum Tours 

Online games 

Online music classes 

Free eBooks 

Get urgent support

Free 24-hour listening support

When life is tough, Samaritans are here to listen at any time of the day or night. You can talk to them about anything that’s troubling you, no matter how difficult.

Call free on 116 123 or visit the Samaritans website

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance.

Text “SHOUT” to 85258 or visit Shout Crisis Text Line

Urgent, non-emergency medical advice

If you need help urgently but are not at risk of death or serious illness, call the NHS non-emergency advice line.

Call 111

NHS 111 advice online

People with hearing problems can use the NHS 111 British Sign Language (BSL) service.

Crisis support for young people

If you are under 35 and feel that life is not worth living any more, call Papyrus’s HopelineUK from 9am to 10pm weekdays and 2pm to 10pm on weekends.

Call HopelineUK on 0800 068 41 41

Text 07786 209697

Visit the Papyrus website

Dial 999

In a life-threatening emergency, phone the emergency services and ask for an ambulance.

Call 999

When to call 999

Resources

Key up-to-date information from the government:

Sector-specific guidance

Risk management

Travel advice

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